Last Updated: September 15, 2023
Premier Home Partner, Inc. (“we,” “our,” “us,” or the “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website at https://premierhomepartner.com/ (“Website”) or use our services.
Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.
We collect several types of information from and about users of our Website and services, including:
2.1 Personal Information
Personal Information is information that identifies you as an individual or relates to an identifiable person. We may collect the following types of Personal Information:
Contact Information: Name, email address, postal address, telephone number
Identity Information: Date of birth, driver’s license, or other government identification (when required for contracting purposes)
Financial Information: Payment information, including credit card numbers, billing address, and bank account details (collected through our secure third-party payment processors)
Property Information: Address and details about your property relevant to the services you request
Communications: Records and copies of your correspondence with us, including email messages, web form submissions, and phone call recordings
2.2 Non-Personal Information
Non-Personal Information is information that does not directly identify you. We may collect the following types of Non-Personal Information:
Device Information: IP address, browser type and version, operating system, device type
Usage Information: Pages visited, time spent on pages, links clicked, search terms used
Location Information: General geographic location based on IP address
Analytics Information: Aggregated information about how users interact with our Website
We collect information through various channels, including:
3.1 Direct Collection
When you provide information on our Website forms
When you communicate with us by phone, email, or other means
When you request a quote or schedule an appointment
When you sign contracts or agreements for our services
3.2 Automated Collection
Through cookies and similar tracking technologies
Through server logs and analytics tools
Through third-party sources, such as social media platforms (if you connect with us through those platforms)
4.1 Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Website. This helps us provide you with a good experience, improve our Website, and personalize content and advertisements.
4.2 Types of Cookies We Use
Essential Cookies: Required for the operation of our Website
Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze Website traffic
Functionality Cookies: Enable our Website to remember your preferences
Targeting Cookies: Record your visit, pages visited, and links followed
4.3 Cookie Management
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may be inaccessible or not function properly.
We use the information we collect for various purposes, including:
5.1 Business Purposes
To provide, maintain, and improve our Website and services
To process transactions and fulfill service requests
To communicate with you about appointments, services, and company updates
To generate and provide quotes and estimates for services
To manage our contractual relationship with you
To maintain accurate records of our business operations
5.2 Marketing and Communications
To send promotional materials, newsletters, and other marketing communications
To conduct surveys and collect feedback about our services
To personalize your experience and deliver content relevant to your interests
5.3 Analytics and Improvement
To analyze usage patterns and trends on our Website
To monitor and improve the effectiveness of our Website and services
To develop new products, services, features, and functionality
5.4 Legal and Security Purposes
To verify your identity and prevent fraud
To protect our rights, property, or safety, and that of our customers or others
To comply with applicable laws, regulations, and legal processes
To enforce our Terms and Conditions and other agreements
We may disclose your personal information in the following circumstances:
6.1 Service Providers
We may share your personal information with contractors, service providers, and other third parties we use to support our business operations. These entities are contractually obligated to use personal information only for the purposes for which we disclose it to them and are required to maintain the confidentiality and security of your information.
6.2 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.4 Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of Premier Home Partner, Inc., our customers, or others.
6.5 With Your Consent
We may share your information with third parties when you consent to such sharing.
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:
9.1 Access and Information
You may have the right to request access to your personal information and obtain information about how we process it.
9.2 Correction
You may have the right to request that we correct inaccurate or incomplete personal information concerning you.
9.3 Deletion
You may have the right to request that we delete your personal information in certain circumstances.
9.4 Restriction of Processing
You may have the right to request that we restrict the processing of your personal information in certain circumstances.
9.5 Data Portability
You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
9.6 Objection
You may have the right to object to the processing of your personal information in certain circumstances.
9.7 Withdrawal of Consent
Where we rely on consent as the lawful basis for processing your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our California Privacy Rights page or contact us using the information provided in the “Contact Us” section below.
10.1 California’s “Shine the Light” Law
California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in the “Contact Us” section below.
10.2 California Consumer Privacy Act (CCPA)
If you are a California resident, the CCPA provides you with specific rights regarding your personal information. For more information about your rights under the CCPA, please see our California Privacy Rights page.
Our Website and services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately. If we become aware that we have collected personal information from Children without verification of parental consent, we will take steps to remove that information from our servers.
Our Website may contain links to third-party websites and services that are not owned or controlled by Premier Home Partner, Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our Website prior to the change becoming effective. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:
Premier Home Partner, Inc.
Phone: (323) 503-2344
Email: Build@premierhomepartner.com
Website: https://premierhomepartner.com/
If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using our Website, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Website does not currently respond to these “do-not-track” signals.
By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.
